Membership & Cancellation Policy
Last updated: 16 September 2026
This policy applies to digital memberships sold by WATHACI Digital, including Cue Hard-Breaks Pro Membership.
Plans and billing
The available membership options are shown on the product page and at checkout. The current store configuration presents Monthly, Annual and Lifetime access options. Unless checkout explicitly states that a purchase is an automatic recurring subscription, the charge is treated as a one-time payment for the stated access period.
Access
Membership access is digital. After successful payment, access is provided through the membership system used by WATHACI Digital. If access is not activated as expected, contact us with your order number and checkout email.
Cancellations and refunds
If a membership is configured as an automatic recurring subscription in the future, the applicable recurring billing and cancellation terms will be shown to the customer before purchase and will apply to that subscription.
For prepaid membership access, there is no recurring renewal unless checkout expressly states otherwise. If access is not delivered, does not work as described, or there is an incorrect or duplicate charge, contact us promptly so we can investigate and provide an appropriate remedy, including correction, replacement access or a refund where appropriate. Nothing in this policy limits consumer rights or remedies that cannot lawfully be excluded.
Support
Email amukenam1@gmail.com or call +260 97 2896005. Please include your order number and the email used at checkout.
Changes
If the membership structure, billing method or access terms change, we will update this policy and the relevant product information.